| Unit Standard(s) Approved | ||||
| Code | Description | Credits | NQF Level | Learning Type |
| 7456 | Use mathematics to investigate and monitor the financial aspects of personal, business and national issues. | 5 | Level 3 | Elective |
| 7468 | Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues | 2 | Level 4 | Fundamental |
| 7785 | Function in a Business Environment | 4 | Level 3 | Elective |
| 8252 | Writing business reports in Retail/Wholesale practices | 6 | Level 5 | Fundamental |
| 8968 | Accommodate audience and context needs in oral communication | 5 | Level 3 | Fundamental |
| 8969 | Interpret and use information from texts | 5 | Level 3 | Fundamental |
| 8970 | Write texts for a range of communicative contexts | 5 | Level 3 | Fundamental |
| 8973 | Use language and communication in occupational learning | 5 | Level 3 | Fundamental |
| 8974 | Engage in sustained oral communication and evaluate spoken texts | 5 | Level 4 | Fundamental |
| 8975 | Read, analyse and respond to a variety of texts | 5 | Level 4 | Fundamental |
| 8976 | Write for a wide range of contexts | 5 | Level 4 | Fundamental |
| 8979 | Use language and communication in occupational learning programmes | 5 | Level 1 | Elective |
| 9010 | Demonstrate understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations | 2 | Level 3 | Elective |
| 9012 | Investigate life related problems using data and probabilities | 5 | Level 3 | Elective |
| 9013 | Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts | 4 | Level 3 | Elective |
| 9014 | Use mathematics to investigate and monitor the financial aspects of personal, business and national issues | 0 | Level 1 | Elective |
| 9015 | Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems | 5 | Level 4 | Fundamental |
| 9016 | Represent analyse and calculate shape and motion in 2-and-3 dimensional space in different contexts | 4 | Level 4 | Fundamental |
| 9302 | Access information in order to respond to client enquiries in a financial services enviroment | 2 | Level 3 | Fundamental |
| 9303 | Communicate verbally with clients in a financial environment | 3 | Level 3 | Fundamental |
| 10025 | Handle a range of customer complaints | 4 | Level 4 | Core |
| 10135 | Work as a project team member | 8 | Level 4 | Elective |
| 10139 | Implement project administration processes according to requirements | 5 | Level 4 | Elective |
| 10140 | Apply a range of project management tools | 8 | Level 4 | Elective |
| 10313 | Comply with service levels as set out in a Contact Centre Operation | 10 | Level 4 | Core |
| 11241 | Perform Basic Business Calculations | 6 | Level 3 | Fundamental |
| 12154 | Apply comprehension skills to engage oral texts in a business environment | 5 | Level 4 | Fundamental |
| 12155 | Apply comprehension skills to engage written texts in a business environment | 5 | Level 4 | Fundamental |
| 13915 | Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace | 4 | Level 3 | Core |
| 13925 | Present information in a public setting | 5 | Level 5 | Fundamental |
| 13931 | Monitor and control the maintenance of office equipment | 4 | Level 3 | Elective |
| 14908 | Demonstrate an understanding of testing IT systems against given specifications | 6 | Level 4 | Core |
| 14909 | Describe the difference between programming in Object Orientated and Procedural Languages | 4 | Level 4 | Core |
| 14910 | Apply the principles of computer networks | 8 | Level 4 | Core |
| 14912 | Investigate the use of computer technology in an organisation | 6 | Level 3 | Elective |
| 14913 | Explain the principles of computer networks | 5 | Level 3 | Core |
| 14915 | Design a computer program according to given specifications | 8 | Level 4 | Core |
| 14917 | Explain computer architecture concepts | 7 | Level 4 | Core |
| 14918 | Describe the principles of Computer Programming | 5 | Level 3 | Core |
| 14919 | Resolve computer users problems | 5 | Level 4 | Elective |
| 14920 | Participate in groups and/or teams to recommend solutions to problems | 3 | Level 4 | Fundamental |
| 14921 | Describe the types of computer systems and associated hardware configurations | 6 | Level 4 | Core |
| 14922 | Demonstrate knowledge of the principles of electronic logic for computing | 9 | Level 4 | Elective |
| 14924 | Demonstrate an understanding of information systems analysis | 3 | Level 4 | Core |
| 14926 | Describe information systems departments in business organisations | 3 | Level 4 | Core |
| 14927 | Apply problem solving strategies | 4 | Level 4 | Fundamental |
| 14928 | Demonstrate knowledge of basic concepts of telecommunications | 7 | Level 2 | Elective |
| 14929 | Describe computer cabling | 4 | Level 4 | Elective |
| 14930 | Demonstrate an understanding of the principles of developing software for the internet | 3 | Level 4 | Core |
| 14931 | Install networked computer application software | 5 | Level 4 | Elective |
| 14932 | Describe Synchronous/Asynchronous Communication with computers | 6 | Level 3 | Elective |
| 14933 | Demonstrate an understanding of creating multimedia/web-based computer Applications with scripting | 6 | Level 4 | Core |
| 14934 | Demonstrate an understanding of hardware components for personal computers or handheld computers | 7 | Level 4 | Elective |
| 14935 | Repair peripherals for a personal computer or handheld computer to module level | 9 | Level 4 | Elective |
| 14936 | Describe and install scanning systems | 3 | Level 4 | Elective |
| 14937 | Apply the principles of supporting users of local area networks | 7 | Level 4 | Elective |
| 14938 | Resolve technical computer problems | 5 | Level 4 | Core |
| 14939 | Assemble a peronal computer or handheld computer and peripherals from modules | 7 | Level 4 | Elective |
| 14940 | Repair a personal computer or handheld computer to module level | 12 | Level 4 | Elective |
| 14941 | Describe and install colour copiers/printers | 4 | Level 4 | Elective |
| 14942 | Demonstrate an understanding of computer network communication | 9 | Level 4 | Elective |
| 14943 | Install system software and application software for a personal computer or handheld computer | 5 | Level 4 | Elective |
| 14944 | Explain how data is stored on computers | 7 | Level 4 | Core |
| 14945 | Describe and install computer printers | 2 | Level 4 | Elective |
| 14946 | Describe and install photocopier machines | 3 | Level 4 | Elective |
| 14947 | Describe data communications | 4 | Level 3 | Elective |
| 14948 | Describe and install high-volume photocopier machines | 4 | Level 4 | Elective |
| 14950 | Install a personal computer or handheld computer and peripherals | 7 | Level 4 | Elective |
| 14952 | Describe and install a facsimile machine | 2 | Level 4 | Elective |
| 14953 | Install a local area network | 10 | Level 4 | Elective |
| 14963 | Investigate the use of computer technology in an organisation | 6 | Level 4 | Core |
| 110023 | Present information in report format | 6 | Level 4 | Fundamental |
| 114042 | Maintain and repair colour photocopiers/printers | 5 | Level 5 | Elective |
| 114043 | Support a local area computer network | 10 | Level 5 | Elective |
| 114044 | Demonstrate an understanding of change management for computer systems | 3 | Level 6 | Elective |
| 114045 | Operate an enterprise server computer system | 6 | Level 5 | Elective |
| 114046 | Demonstrate an understanding of issues affecting the management of a local area computer network(LAN) | 4 | Level 5 | Core |
| 114047 | Install and configure a multi-user networked operating system | 9 | Level 5 | Core |
| 114048 | Create database access for a computer application using structured query language | 9 | Level 5 | Elective |
| 114049 | Demonstrate an understanding of Computer Database Management Systems | 7 | Level 5 | Elective |
| 114050 | Explain the principles of business and the role of information technology | 4 | Level 5 | Fundamental |
| 114051 | Conduct a technical practitioners meeting | 4 | Level 5 | Fundamental |
| 114052 | Demonstrate appropriate customer care in the context of IT support, according to a Service Level Agreement | 8 | Level 5 | Core |
| 114053 | Monitor and maintain a multi-user networked operating system | 6 | Level 5 | Core |
| 114054 | Administer a local area computer network | 7 | Level 5 | Core |
| 114055 | Demonstrate an awareness of ethics and professionalism for the computer industry in South Africa | 3 | Level 5 | Fundamental |
| 114056 | Describe enterprise systems management and its role in IT systems support | 3 | Level 5 | Core |
| 114057 | Install high-volume/High-speed computer cabling for server computer system | 10 | Level 5 | Elective |
| 114058 | Demonstrate an understanding of the concepts of Multi-User computer Operating systems | 7 | Level 5 | Core |
| 114059 | Demonstrate an understanding of estimating a unit of work and the implications of late delivery | 5 | Level 5 | Fundamental |
| 114060 | Demonstrate an understading of local area computer networks, by installing a networked workstation | 5 | Level 5 | Core |
| 114061 | Demonstrate an understanding of Wide Area Computer Networks (WANs), comparing them with Local Area Networks(LANs) | 5 | Level 5 | Core |
| 114062 | Assemble a server computer and peripherals from modules | 5 | Level 5 | Elective |
| 114063 | Install a server computer and peripherals | 7 | Level 5 | Elective |
| 114064 | Install and commission multi-user application software for a server computer | 5 | Level 5 | Elective |
| 114065 | Maintain and repair a server computer to module level | 10 | Level 5 | Elective |
| 114066 | Test Networked IT systems against given specifications | 4 | Level 5 | Core |
| 114067 | Maintain and repair facsimile(fax) machines | 3 | Level 5 | Elective |
| 114068 | Maintain and repair scanning systems | 4 | Level 5 | Elective |
| 114069 | Administer security systems for a multi-user computer system | 15 | Level 6 | Elective |
| 114070 | Maintain and repair high-volume photocopier machines | 5 | Level 5 | Elective |
| 114071 | Maintain and repair photocopier machines | 4 | Level 5 | Elective |
| 114072 | Install and commission a local area computer network | 9 | Level 5 | Core |